Integrate Doran with AfterShip Order Tracking

AfterShip Order Tracking is a service that specializes in package tracking and shipping solutions. AfterShip Order Tracking allows businesses to provide their customers with a seamless tracking experience for their orders. It offers a centralized platform where customers can track their shipments from various carriers and logistics providers.

By connecting Doran with AfterShip, Doran will only send review requests after shipments are delivered.

To integrate Doran with AfterShip, please ensure you have these two apps:

  1. Doran
  2. AfterShip Order Tracking

Deactivate the default automated requests

First of all, to prevent from sending review request 2 times. You have to turn off the default automated requests.

Go to Branding, press Customize of Request review email.

Choose Request review email

Click Deactivate to turn it off and do not forget to Save.

Turn request review email off

Open the integration AfterShip Order Tracking

From the menu Integrations in Doran, click AfterShip Order Tracking

Go to the Integrations in the Doran admin

Click the integration AfterShip Order Tracking

Click the integration AfterShip Order Tracking

Enter After webhook secret

From AfterShop Order Tracking app, navigate to the menu Notifications, and click Webhook

Click on Webhook

Copy Webhook secret.

Copy Webhook secret

Return to Doran app, and paste the AfterShip webhook secret you copied.

Paste the AfterShip webhook secret

Activate the integration.

Tick on I’m here to confirm activating this integration, and press Save.

Activate this integration

Paste webhook URL.

Copy AfterShip webhook URL from Doran app

Copy AfterShip webhook URL

Go to Notifications > Webhooks on AfterShip Order Tracking app, and Click Add Webhook URL.

Click Add Webhook URL

Paste the AfterShip webhook URL from Doran to AfterShip Order Tracking, and click Save.

Paste the AfterShip webhook URL

After you you click Save, AfterShip will verify the connection between Doran and AfterShip.

I hope this tutorial may help you to connect Doran to AfterShip Order Tracking. If you have any issues relating to this, please contact us to get help.
Linda Bui
Linda Bui Customer Success Manager at Doran

Hey! I'm Linda Bui. I'm a customer success manager at Doran. Let me help you.