Integrate Doran with Shopify Flow

Table of contents 3 min

Activate Shopify Flow
Trigger: Review created
Trigger: Question created
Action: Send review request email

Shopify Flow is a powerful ecommerce automation platform developed by Shopify, a leading provider of ecommerce solutions. It allows merchants to automate repetitive tasks and workflows within their online stores, helping them save time and streamline their operations.

To integrate Doran with Shopify Flow, please ensure you have these two apps:

Activate Shopify Flow

From the Doran admin, go to the Integrations, select Shopify Flow.

Go to Shopify Flow

Tick on I’m here to confirm activating this integration, and press Save.

Activate this integration

Trigger: Review created

The trigger Review created allows starting a workflow when customers give a new review from your shop.

This trigger will not launch when you import reviews.

Create a new workflow

From Shopify Flow, click Create workflow and click Select a trigger.

Click Create Workflow

Select the trigger Review created

Search for Review created and choose it.

Complete your workflow

After selecting the trigger, you can add more steps for your workflow. Please do not forget to enter your workflow name and Turn on workflow.

Trigger variables

authorName	String	The author name who give this review.
product	Product reference	The product that the reviewer give this review.
content	String	The content of this review.
email	String	The email of the reviewer.
stars	Number	The stars of this review.
mediaFiles	Array	The list of media files.
country	String	The country of this reviewer.
status	String	The status of this review. Available: Pending, Approved, Hidden, Spam.
requestSource	String	The request source of this review. Available: StoreFront, Email, Shop, Flow, Omnisend, Klaviyo, QRCode, Manual, SMS.
language	String	The language of the reviewer.
title	String	The title of this review.
isVerifiedPurchase	Boolean	The status of verified purchase.

Trigger: Question created

The trigger Question created allows starting a workflow when customers ask a question from your shop.

Create a new workflow

From Shopify Flow, click Create workflow and click Select a trigger.

Click Create Workflow

Select the trigger Question created

Search for Question created and choose it.

Complete your workflow

After selecting the trigger, you can add more steps for your workflow. Please do not forget to enter your workflow name and Turn on workflow.

Trigger variables

status	String	The status of this question. Available: Pending, Approved, Hidden, Spam.
email	String	The email of this questioner.
language	String	The language of the questioner.
authorName	String	The author name who ask this question.
product	Product reference	The product that the questioner give this question.
question	String	The content of this question.
isVerifiedPurchase	Boolean	The status of verified purchase.

Action: Send review request email

The action Send review request email will trigger sending request review email for Doran.

This action works only if the previous step including Order reference.

Create a new workflow

From Shopify Flow, click Create workflow and click Select a trigger.

Click Create Workflow

Select the trigger Send review request email

Search for Send review request email and choose it.

Complete your workflow

After selecting the action, you can add more steps for your workflow. Please do not forget to enter your workflow name and Turn on workflow.

I hope this tutorial may help you to connect Doran to Shopify Flow. If you have any issues relating to this, please contact us to get help.