Integrate Doran with Klaviyo

Table of contents 3 min

Activate Klaviyo integration
- Get Klaviyo API key
Trigger: Review created
Trigger: Question created

Klaviyo is a powerful marketing automation platform tailored specifically for e-commerce businesses using Shopify as their online store platform. It seamlessly integrates with Shopify, allowing merchants to leverage customer data and behavior to create highly targeted and personalized marketing campaigns.

To integrate Doran with Klaviyo, please download these two apps:

Activate Klaviyo integration

From the Doran admin, go to the Integrations, select Klaviyo: Email Marketing & SMS.

Click the Klaviyo: Email Marketing & SMS

Get Klaviyo API key

Log into your Klaviyo account, then access here
Set the Private API Key Name.
Under Select Access Level, select Custom Key.
Set the API Scope Events with Full Access.
Click Create.

Get Klaviyo API key

Copy your newly created key, to be added to Doran in the integration with Klaviyo.

Get Klaviyo API key

After creating an API key, copy and paste it into Doran admin.

Enter your Klaviyo API key

Tick on I’m here to confirm activating this integration, and press Save.

Activate the integration

Trigger: Review created

The trigger Review created allows starting a workflow when customers give a new review from your shop.

This trigger will not launch when you import reviews.

1. Create a new workflow

Go to the Flows main screen in Klaviyo. Click the Create Flow button, then click Create From Scratch.

Create from Scratch

Enter the name new flow and add any tags you wish.

Enter flow information

2. Select the trigger Review created

In you metrics, choose API > [Doran] Review created.

Select the trigger Review created

3. Complete your workflow

After selecting the trigger, you can add more steps for your workflow. Please do not forget to Save.

Trigger variables

authorName	String	The author name who give this review.
content	String	The content of this review.
product	Product reference	The product that the reviewer give this review.
email	String	The email of the reviewer.
stars	Number	The stars of this review.
mediaFiles	Array	The list of media files.
country	String	The country of this reviewer.
status	String	The status of this review. Available: Pending, Approved, Hidden, Spam.
requestSource	String	The request source of this review. Available: StoreFront, Email, Shop, Flow, Omnisend, Klaviyo, QRCode, Manual, SMS.
language	String	The language of the reviewer.
title	String	The title of this review.
isVerifiedPurchase	Boolean	The status of verified purchase.

Trigger: Question created

The trigger Question created allows starting a workflow when customers ask a question from your shop.

1. Create a new workflow

Go to the Flows main screen in Klaviyo. Click the Create Flow button, then click Create From Scratch.

Select the trigger Review created

Enter the name new flow and add any tags you wish.

Enter flow information

2. Select the trigger Question created

In you metrics, choose API > [Doran] Question created.

Select the trigger Question created

3. Complete your workflow

After selecting the trigger, you can add more steps for your workflow. Please do not forget to Save.

Trigger variables

status	String	The status of this question. Available: Pending, Approved, Hidden, Spam.
email	String	The email of this questioner.
language	String	The language of the questioner.
authorName	String	The author name who ask this question.
product	Product reference	The product that the questioner give this question.
question	String	The content of this question.
isVerifiedPurchase	Boolean	The status of verified purchase.

I hope this tutorial may help you to connect Doran to Klavio: Email Marketing & SMS. If you have any issues relating to this, please contact us to get help.