Giving Partners Access to Your Store

Table of contents 1 min

What are collaborators?

  • Collaborators are Shopify Partners who have access to your store. They’re similar to staff but offer additional benefits.

  • Collaborators can log in from their Partner Dashboard, and their access to your store can be set to expire.

  • Collaborators also don’t count towards your staff limit.

Check your email

Shopify send emails to only store owner and who have permissions. Please confirm you are using your owner email or ask them to approve.

After we sent a request to create a new collaborator account, you will receive a Review request email. Please choose the View request.

Giving Partners Access to Your Store

Check pending collaborators

Please go to Users and permissions

In the Collaborators section, you’ll notice a message prompting you to click on Review Request.

Giving Partners Access to Your Store

Then click Accept request to approve our request

Giving Partners Access to Your Store

Linda Bui
Linda Bui Customer Success Manager at Doran

Hey! I'm Linda Bui. I'm a customer success manager at Doran. Let me help you.