Manage product groups to share reviews across multiple products

Customer reviews are a cornerstone of online shopping, building trust and influencing purchase decisions. With the Product Groups feature in Doran Product Reviews, you can now share reviews across multiple products, ensuring every product in a group benefits from your customers’ feedback.

When to use Product Groups:

The Product Groups feature allows you to link multiple products so they share reviews. When a customer leaves a review for any product in the group, it will appear on the product pages of all grouped items.

Multiple Product Variations

If you sell a product in different variations (e.g., colors, sizes, or designs), Product Groups allow you to consolidate reviews for all variations.

Example: A t-shirt sold in red, blue, and green. Instead of starting from scratch for each color, all reviews for one variation are shared across the others, giving each product page a rich set of reviews.

Similar Products in a Collection

When products are part of the same collection and share similar features, grouping them ensures customers see a wider range of feedback.

Example: A skincare line that includes a cleanser, toner, and moisturizer. Reviews for one product in the line can inform customer decisions for the others, creating a cohesive shopping experience.

Seasonal or Thematic Products

If you sell products designed for specific seasons or themes, grouping them allows you to build trust and enhance visibility across the entire range.

Example: A collection of holiday-themed candles (e.g., Winter Pine, Cinnamon Spice, and Vanilla Snow). Sharing reviews highlights customer satisfaction with the entire seasonal line.

Bundles or Frequently Bought Together Products

Products that are often bought as a set or complement each other benefit from shared reviews, making it easier for customers to evaluate the entire package.

Example: A camera sold with a lens, tripod, and carrying case. Reviews for any one of these items can influence customers interested in the whole bundle.

Cross-Promotions or Upsells

If you promote specific products together, grouping them ensures reviews for the primary product also support the related or upsold items.

Example: A gym bag that’s cross-promoted with a water bottle and workout gloves. Sharing reviews gives customers a consistent experience across all promoted items.

Product Updates or Replacements

When a new version of a product is released, reviews from the older version can still provide valuable insight for customers.

Example: A tech gadget like a smartwatch. Reviews from the Series 1 version can be grouped with the Series 2 version to maintain credibility and showcase feedback continuity.

Create a Product Group

From Doran dashboard, go to Create a new product group

Fill in all required fields

• Name: Name of your product group, you can enter any name you want. It doesn’t appear with your customers.
• Products: You can choose products you want to share reviews across.

Please don’t forget to click the button Save to save this product group.

FAQ

Q: What happens if I remove a product from a group?

A: All reviews from that product will be no longer appear on other products. Also, all reviews from other products will be no longer display on that product.

Q: How long do reviews appear on storefront?

A: At least, it takes about 10 minutes to synchronize all reviews. It depends on the number of reviews you have and the number of products on that product group.

Q: Can one product be multiple product groups

A: Yes, one product can be added in multiple product groups.